At Subaru of Gwinnett, the health, well-being, and safety of our staff, visitors and customers is our main priority. With service designed to go above and beyond, we are working diligently to ensure we continue to provide exceptional service in a safe environment.

 

As we navigate the day-today development with COVID-19, we want to assure you that we are taking significant precautionary measures and adhering to the guidance provided from the Centers for Disease Control and Prevention (CDC), the State of Georgia, and local government to make our facilities as safe and convenient as possible.

 

During this time, we know that many of you have concerns, and we're committed to being proactive in keeping you up to date. Review the measures we have adopted by department and please reach out to us if you have further questions:


Dealership Actions (Distancing & Mitigation)

  • We have split the shifts of our Sales Team by office placement to ever other office in order to space out our employees
  • Reduced Staffing
  • Wear face mask and/or gloves
  • Refrain from contact with co-workers and customers (no handshakes, hugs, fist bumps, etc.)
  • Practice social distancing of 6 feet from all coworkers and clients
  • Removed Seating - We have removed chairs from waiting areas to ensure social distancing
  • Increased the number of hand sanitizer stations throughout the stores, and relentlessly encouraging members of our team to wash their hands throughout the day
  • Posted relevant signage throughout the stores which provides information about COVID-19, and critical ways to avoid being exposed to it
  • Purchased additional cleaning supplies whereby every member of the Subaru of Gwinnett team can assist in cleaning and sanitizing high-contact areas throughout the day.
  • We are also requiring any employees with cold, flu type symptoms to remain home

Dealership Actions (Cleaning)

Door Handles

  • Regularly disinfect door handles
  • Leave interior doors open to limit the amount of surfaces affected

Vehicles

  • All high-contact features and areas on vehicles (including door handles, steering wheels, shift knobs, etc.) are properly sanitized before guests are permitted inside

Clean Workspace

  • Disinfect workstations throughout the day (high touch surfaces including chairs, tables, countertops, keyboards, mouse, office supplies)

Clean Lounge

  • Clean/disinfect high touch surface areas throughout the day (chairs, tables, bars, countertops)
  • Remove all materials that may be in lounge (pamphlets, magazines, ect)
  • Continually remove any waste left by customers
  • Remove all toys from playrooms and wipe down all surfaces

Breakroom

  • Remove all trash and wipe down surfaces twice daily
  • At the end of every night remove all employee items from fridge and disinfect

Bathrooms

  • Disinfect toilets and sinks
  • Disinfect stall doors and flush handles if applicable
  • Disinfect hand dryers, wall under hand dryers and floor under hand dryers.
  • Discard any items left by customer/employees



We have also added at-home services for your convenience that include:

  • Flexible and transparent negotiation of a new or used vehicle purchase from the comfort of your own home.
  • Schedule an at-home test drive.
  • Pick-up and delivery of service vehicles available - Please call for service pricing.

 

Please also help us in our efforts to keep our employees and customers safe. If you are feeling ill you can easily reschedule your appointment by email or calling the dealership.

 

You can rest assured knowing that the Subaru of Gwinnett Team is approaching this situation diligently and proactively with an abundance of caution, and out of an abundance of care.

 

 

We're happy to be fully open and hope to see you soon (from a socially appropriate distance).
 
Most sincerely,

 

The Subaru of Gwinnett Team




Additional information on the coronavirus disease, including steps to prevent becoming ill, can be found online:
            
           
1.World Health Organization
    a.    https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public
            
           
2.The Centers for Disease Control
    a.    https://www.cdc.gov/coronavirus/2019-ncov/index.html
            
           
3.The Gwinnett County Health Department
    a.    
https://www.gwinnettcounty.com/web/gwinnett/Alert